Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Mount Carmel Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Mount Carmel Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Mount Carmel Behavioral Health provides acute behavioral health services for adults over the age of 18 in Columbus, Ohio, and the surrounding communities. Our highly skilled staff is committed to compassionate care that builds upon the inherent strengths of our patients and their families.

Accessing Our Services

Can a prospective patient make a self-referral?

 We welcome individuals who are experiencing an acute mental health concern to contact our admissions department directly to learn more about our services. When you contact us, you will speak to a licensed admissions counselor to complete an assessment. Next, a physician will review the assessment and any other information provided to determine if Mount Carmel Behavioral Health is a good fit for the patient’s needs. Should it be determined that the individual would be best served in an alternate setting, our staff will work to ensure that an appropriate referral is made.

Making a Referral

How can I assist my patient in accessing Mount Carmel’s behavioral health services?

 At Mount Carmel Behavioral Health, we are dedicated to maintaining strong partnerships with other providers in our community so that all patients have access to the care they need and deserve. Because we are an acute care and crisis center, many of our patients are referred to us by local emergency rooms. When a patient is referred by an emergency department, our admissions counselors will review their case and make an intake determination. All admissions are considered on a case-by-case basis to ensure that Mount Carmel Behavioral Health is able to meet each patient’s needs.  

 Referrals can also be made by healthcare professionals, community agencies, or other mental health care providers. If you have a patient in need, you can access our admissions department 24/7 by calling our main telephone number. From there, we’ll gather some preliminary information and initiate the admissions process in a streamlined fashion.

What We Treat

What types of disorders does Mount Carmel Behavioral Health treat?

Mount Carmel Behavioral Health is able to support individuals in stabilizing and healing from a wide variety of mental health concerns, including:

  • Mood disorders like anxiety or depression
  • Psychotic disorders
  • Psychosis
  • Substance use disorders or eating disorders (only as secondary to a primary mental health disorder diagnosis)

Please note that while it is our goal to ensure that each patient gets the care they need, we are unable to provide services for patients with the following behaviors or concerns:

  • Individuals experiencing a significant medical crisis who require acute medical intervention
  • Individuals who present with a high level of violence such that safety could be compromised for both staff and other patients
Learn More

Get more information about starting the referral process at Mount Carmel Behavioral Health

 If you’d like to begin the process of referring a patient to Mount Carmel Behavioral Health, we are available to speak with you at your earliest convenience. When you contact our admissions department, one of our staff members will gather the necessary information and answer any questions you may have about our services. We look forward to speaking with you about supporting a patient in your care.

Marks of Quality Care
Why does this matter?
  • The Joint Commission (JCAHO) Gold Seal of Approval
We Accept Most Forms of Insurance, Including:
All private payors, and ...
  • Medicaid
  • Medicare