Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Mount Carmel Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Mount Carmel Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Frequently Asked Questions

Below are some of the most common questions we hear from parents & families, adults and seniors who are researching Mount Carmel Behavioral Health and other types of treatment for behavioral and mood disorders.

Visitation FAQ:

What time does visitation start?

You must arrive 7:15pm to check in and show your photo id and have the patient code. Visitation starts at 7:30pm and ends at 8:30pm.

Can I bring my family member belongings?

It is discouraged to bring belongings during visitation hours, but if needed you can bring them. The belongings will be transferred to a paper bag, it will have the patients code as well the unit number on it and the belongings will then be taken to the patients’ unit. Once it gets to the patients’ unit, a staff member will go through the belongings. Once evaluated the belongings will be given to the patient.

Can I bring food or drinks for my family member?

To ensure the health and safety of our patients we do not allow outside food or drinks.

How many visitors can visit in one day/night?

Patients are permitted 2 visitors per visit per day/night. However, we do our best to accommodate visitors if more come during visiting hours.

Belongings FAQ:

I would like to bring belongings for my family member, what am I allow to bring?

Your family member can have 3 complete set of outfits. They cannot have strings attached to any belonging. Steel toed boots and heavy boots are not permitted as well. Mount Carmel Behavioral Health provides scrubs and all toiletry items that the patient might need in case you cannot bring anything from home.

When is the best time to bring belongings for my family member?

Anytime throughout the day is recommended to bring the belongings. It is discouraged to bring them during visitation.

We Accept Most Forms of Insurance, Including:
All private payors, and ...
  • Medicaid
  • Medicare