Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Mount Carmel Behavioral Health to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Mount Carmel Behavioral Health.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Telehealth Programming

In an effort to focus on services that provide added safety and security to our patients, Mount Carmel Behavioral Health in Columbus, Ohio, is now offering programming via telephone and virtual communication platforms.

What Is Telehealth?

Learn about the benefits of telehealth

Even in challenging times, it’s important to seek and receive treatment for mental health concerns and co-occurring substance use disorders. For anyone struggling with these conditions, it’s imperative to have access to quality professional care that can help them return to a happier, healthier life.

At Mount Carmel Behavioral Health, we provide telehealth services that allow for the same benefits as in-person programming from a remote location of your convenience. All you need is a phoneline or an internet connection to take part in these real-time healthcare solutions thanks to the power of virtual communication.

Telehealth therapy allows patients to experience the same outstanding, evidence-based programming they would receive if they were at our facility in Columbus, Ohio. To make sure that our programming is a good fit for your needs, we also offer tele-assessments. Whenever you feel that the time is right to pursue treatment, one of our admissions counselors will be ready to help.

Our telehealth services have a number of benefits, including:

  • More flexibility
  • Greater safety and security
  • Improved access
  • Higher levels of support

If you have any questions, don’t hesitate to reach out to us. As is the case with our in-person programming, our goal remains the same: to help each patient in our care have the best opportunity to improve their life.

Telehealth Assessments

Telehealth assessment process at Mount Carmel Behavioral Health in Columbus, OH

Making the decision to receive treatment for a mental health or co-occurring substance use disorder is a major step. You want to make sure that the care you choose is going to provide the most benefit.

Our virtual assessments help make sure that you’re picking the right place for treatment. These tele-assessments give our team of experienced clinicians a look inside your world so that they can understand your signs, symptoms, and struggles. Rather than having to come to our facility in Columbus, Ohio, you can discuss your treatment history and long-term goals over the phone or through a computer.

To get started, here’s what you need to do:

  • Call us to talk to one of our friendly admissions counselors.
  • Participate in a tele-assessment, which will be administered by one of our knowledgeable clinicians.
  • Ask questions about what to expect during treatment and bring up any potential barriers that may inhibit you during our programming.
  • In a matter of minutes, listen to our recommendation for the type and level of care we feel is appropriate for you.

There is no obligation to enter treatment at Mount Carmel Behavioral Health after you take a tele-assessment. We will pinpoint what we believe is the most optimal therapeutic environment for your needs, whether that’s at our facility or in another program outside of our network.

Telehealth Programming

Telehealth programming at Mount Carmel Behavioral Health in Columbus, OH

At Mount Carmel Behavioral Health, our outpatient telehealth programming is available via an intensive outpatient program (IOP). This level of care is best for patients who need a more comprehensive treatment experience than most outpatient programs offer but don’t need inpatient care or partial hospitalization.

The primary means of therapy in our virtual IOP is group therapy, which allows you to address your struggles as part of a larger group and connect with individuals who may have shared experiences. All sessions are run by one of our dedicated therapists.

IOP provides structure with the freedom to maintain a daily lifestyle. You’ll participate in programming for part of the day, allowing time for you to fulfill other personal responsibilities when you’re not in session.

By doing this all from the comfort of home, you’ll have even more time to achieve the independence you deserve. You’ll also receive the same exceptional care you would at our facility in Columbus, Ohio.

We’re ready to help when you’re ready. Contact us at your convenience, and we’ll get you started on forming the foundation for better long-term health and well-being.

Marks of Quality Care
Why does this matter?
  • The Joint Commission (JCAHO) Gold Seal of Approval
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